Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We provide a 1–hour answer warranty with all of our web hosting packages, meaning every single support inquiry you post will be reacted to in less than one hour max. Our support team members have been taught to rapidly correct any case and to provide you with relevant guidance on any trouble that you may have.

  • Top quality support service

  • A Top–quality Support Service

  • Our help support service is delivered by a team of qualified professionals that are prepared to react to your request quickly. You are able to get in touch with the technical support crew by launching a support ticket from your Control Panel or by sending us an email. On working days, you can also call us on the telephone or take advantage of the live chat solution.

  • Intuitive help center

  • An Intuitive Help Section

  • If you need support while working on your sites within the Control Panel, you are able to always simply click the Help key and track down your problem in the variety of content articles that will came up. We have also turned a number of the articles and reviews into video lessons. The list of video lessons will come up if you click the Videos button present in each section.