A live chat is one of the many ways of communication supplied by some hosting companies as a part of their support services. Depending on the service provider, the chat can be used for pre-sales, billing and/or technical support. This way of communication is faster compared to a support ticket and it will make it much more unlikely to misspell or misunderstand anything compared to a call with a representative. What's more, when the issue that you have needs some time to be examined and dealt with, you can do something different at the same time instead of just waiting, like you'd have to do when you call. You can also employ a live chat support service free of cost as long as you have web access even when your website hosting supplier is located in a different country and they don't have a local phone number that you can call.

Live Chat Support in Web Hosting

We provide a live chat support service for all web hosting that we offer and we will support you with almost everything in real time. In case you don't have an account with our company yet, we'll provide you with more info about the packages in order to help you to select the most appropriate plan. If you are a current customer, we're able to help you with any billing or general matter in addition to with multiple common tech problems, such as an email address setup in a desktop email client. If you are unable to phone us for whatever reason or you are in some country where we do not have a local phone number, the live chat is the best choice to get in touch with us. Of course, some situations need more time to analyze and test, therefore you'll have to open a ticket to our technicians, but nonetheless, we can save your time and assist you with many problems on the chat.