Integrated Ticketing System in Web Hosting
With a web hosting from us, you’ll never need to log out of your account. Our ticketing system is integrated into the Hepsia hosting Control Panel, which is used to manage your entire web presence. You can easily access any trouble ticket whilst you are browsing through your website files or modifying various account settings. The ticketing system is being closely monitored 24x7x365 by our client service staff representatives and the response time is maximum sixty minutes, but it seldom takes more than twenty minutes to obtain help. In contrast to other companies, we don’t charge more for using the ticketing system, so you can get in touch with us as often as you want and request info with regards to any technical or billing problem. You can also see a collection of help articles, which will help you resolve the commonest problems on your own.